Question 1

What is KraftNex?

Accepted Answer

KraftNex is a unified platform connecting homeowners and commercial clients with verified interior designers, architects, home-service technicians, AI-powered design tools, and curated real estate listings — everything from planning an AI redesign to hiring certified professionals and completing turnkey renovations.

Question 2

Do I need an account to browse the platform?

Accepted Answer

You can explore inspiration galleries, browse verified professionals, inspect real estate listings, and view service categories without an account. To initiate project briefs, book technicians, save favorites, or generate AI Studio redesigns, a free account is required and takes under a minute to create with phone or Google authentication.

Question 3

Is KraftNex free for clients and homeowners?

Accepted Answer

Yes. Browsing the platform, posting project briefs, and connecting with verified professionals is completely free for homeowners. Standard AI Studio generations include free initial credits. Premium high-resolution renders and commercial 3D features are accessible via flexible credit packages.

Question 4

How does AI room redesign and virtual staging work?

Accepted Answer

Upload a photo or sketch of your space, choose your target aesthetic, and KraftNex AI Studio generates a photorealistic, styled redesign in seconds. You can explore different architectural finishes, staging styles, and layouts, and directly share high-definition outputs with verified designers.

Question 5

Can I use AI renders as buildable construction plans?

Accepted Answer

AI renders provide rapid visual concepts and spatial inspiration. They are not structural, electrical, or architectural construction documents. We strongly advise partnering with a verified KraftNex interior designer or architect to turn concepts into measurable, buildable execution plans.

Question 6

How are designers, architects, and technicians verified?

Accepted Answer

Every professional on KraftNex completes identity and portfolio screening before their profile goes live. KN-Certified technicians additionally undergo government identity validation (Aadhaar), selfie verification, and address verification. New partner profiles are reviewed by our moderation team prior to activation.

Question 7

How do project payments and contracts work?

Accepted Answer

Work scope and pricing are agreed between you and the verified professional. On KraftNex, project milestones are safeguarded using milestone-based escrow — funds are released only when you inspect and approve each stage of the work.

Question 8

How do I join KraftNex as a professional or partner?

Accepted Answer

Visit the Become a Professional page and select your track: Interior Designer / Studio Pro, Certified Service Technician, or Real Estate Partner / Developer. You can register a new partner profile or link professional capabilities to an existing KraftNex account.

Question 9

Are real estate listings on KraftNex verified?

Accepted Answer

Yes. Properties listed on KraftNex Realty come from verified owners, licensed brokers, and registered real estate developers. Each listing is moderated before publication, ensuring accurate photos, pricing, and project specifications.

Question 10

Does KraftNex charge brokerage on real estate transactions?

Accepted Answer

KraftNex Realty directly connects prospective buyers and renters with verified owners and developers. KraftNex does not charge brokerage on property transactions executed between parties.

Question 11

How are payments protected on KraftNex?

Accepted Answer

All payments are processed securely through Cashfree Payments, a PCI-DSS Level 1 certified gateway. We support UPI, credit/debit cards, net banking, and digital wallets. Funds for multi-stage projects are safeguarded in milestone escrows.

Question 12

Does KraftNex store my payment card or banking details?

Accepted Answer

No. KraftNex never receives, processes, or stores raw credit card numbers or banking passwords. Transactions comply with RBI tokenization rules and mandate 3D Secure / OTP authentication.

Question 13

Can I access client and partner workspaces with one login?

Accepted Answer

Yes. KraftNex features unified authentication. A single verified login allows you to switch effortlessly between client project management and partner workspaces (Designer Studio, Technician Hub, Realtor Dashboard) without logging in multiple times.

Question 14

How do I delete my account or request data removal?

Accepted Answer

You can initiate permanent account deletion at any time via the "Delete Your Account" link in the footer or by contacting our team at privacy@kraftnex.net. All account data is purged in accordance with our Privacy Policy.

Question 15

Where can I read your legal and security policies?

Accepted Answer

You can review our Terms of Service, Privacy Policy, Cookie Policy, and Security Overview at any time via the links in the footer of every page.

Frequently Asked Questions

Getting started

AI Studio

Professionals & technicians

Real estate

Payments & safety

Account & data

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